Service cookies
Name Purpose Expires
seen_cookie_message_complaints This records if you’ve seen the cookies message at the top of the site when you first come in, so you don’t see it on every visit. After 28 days
JSESSIONID This allows the information you’ve entered to be stored until you submit your complaint. When you close your browser
Google Analytics
Name Purpose Expires
_ga This counts how many people visit the service by tracking if you’ve visited before. After 2 years
_gat This counts how many pages are viewed and how often. After 10 minutes

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